Privacy Policy

Effective Date: July 21, 2025

The Journey of Compassion
Seattle, WA

At The Journey of Compassion, your privacy matters deeply to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase products, or engage with our services — including any herbal products, educational content, or wellness offerings.

1. What We Collect

We may collect the following types of information when you browse or shop on our website:

– Personal Information:
  Your name, email address, shipping address, phone number, and payment details when placing an order or signing up for emails.

– Non-Personal Information:
  Browser type, IP address, pages viewed, and time spent on our site (collected via cookies and analytics tools).

– Health-Related Inquiries:
  If you voluntarily share health-related goals or interests (e.g., nervous system support, gut healing), we store this only to personalize product suggestions and never for diagnosis or treatment.

2. How We Use Your Information

We use your information to:
– Process and fulfill orders
– Send updates about your purchases or shipping
– Share wellness education or product announcements (if you opt-in)
– Improve our website experience and customer service
– Comply with legal or Amazon seller obligations

We do not sell or rent your personal data to third parties. Ever.

3. How We Protect Your Data

We implement industry-standard security practices to safeguard your data:
– SSL encryption during checkout
– Secure payment processing via trusted third-party platforms (e.g., Shopify, Stripe, PayPal)
– Limited employee access to sensitive information

4. Cookies & Tracking

Our website uses cookies to:
– Keep items in your cart
– Understand browsing behavior
– Improve performance and offerings

You may disable cookies in your browser settings, though it could affect your shopping experience.

5. Third-Party Services

We may use third-party tools like:
– Email marketing platforms (e.g., Mailchimp or Klaviyo)
– Analytics providers (e.g., Google Analytics)
– Payment processors (e.g., Shopify, Stripe)

These services only access your data to help us operate and improve our offerings. They are bound by their own privacy policies.

6. Your Rights

You can:
– Request a copy of your data
– Ask us to delete your data
– Opt out of marketing emails at any time (via the unsubscribe link or by contacting us)

To request data removal or updates, email: thejourneyofcompassion.co@thejourneyofcompassion.co

7. Amazon Compliance Notice

When selling on Amazon, we may process customer data to fulfill orders through their platform. All data shared via Amazon orders is protected under Amazon’s privacy and security rules. We never use this information for external marketing unless you opt-in directly through our website.

8. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with the updated effective date.

Contact Us

Have questions?
Email: thejourneyofcompassion.co@thejourneyofcompassion.co
Website: www.thejourneyofcompassion.com